Clear and fair policies for all gift purchases on Gifted. We're here to help.
Last updated: January 2025Gifted is a wishlist and gift registry platform that connects gift givers with recipients. When you purchase a gift through Gifted, you're making a monetary contribution to help someone receive items from their wishlist.
How Gifts Work: When you buy a gift on Gifted, your payment goes toward the wishlist owner's desired item. The recipient is notified of your gift and can use the funds to purchase the item themselves or receive it directly, depending on the item type.
Platform Fee: Gifted is free to use for creating wishlists. A small service fee may apply to gift transactions to cover payment processing and platform costs. All fees are clearly displayed before checkout.
You may cancel a gift purchase within 24 hours of the transaction for a full refund, provided:
Easy Cancellation: Simply email us within 24 hours with your order confirmation number and we'll process your cancellation immediately.
After the 24-hour window, cancellations are handled on a case-by-case basis. We'll work with both parties to find a fair resolution. See the Refund Eligibility section below for details.
You may be eligible for a full or partial refund in these situations:
Refunds are generally not available for:
Important: Gifted is a gifting platform, not a retailer. Once gift funds are delivered to the recipient, they control how those funds are used. We cannot guarantee how recipients will use gift funds.
Email support@meetpe.io with your transaction details, order confirmation number, and reason for the refund request.
Our team will review your request and may ask for additional information to verify your identity and the transaction.
We'll notify you of our decision via email. If approved, we'll initiate the refund process.
Approved refunds are returned to your original payment method. Processing time depends on your bank or card issuer.
To process your refund request, please provide:
If you have a dispute regarding a gift transaction, we're here to help resolve it fairly.
Contact Us First: We strongly encourage you to contact Gifted support before filing a dispute with your bank. We can often resolve issues faster and more effectively than the formal chargeback process.
A chargeback is when you dispute a charge directly with your bank or credit card company. While this is your right, we ask that you contact us first so we can resolve the issue directly.
If you file a chargeback without first contacting us:
Friendly Fraud Warning: Filing a chargeback for a legitimate transaction you authorized is considered friendly fraud and may result in permanent account termination.
Have questions about our refund policy or need to request a refund? We're here to help!
Gifted
United States
support@meetpe.io
We may update this Refund Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes:
We encourage you to review this policy periodically to stay informed about our refund practices.